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Advanced KnowldegeSpace Search Techniques

Want to learn to be a KnowledgeSpace search expert?  Use the following tips to get the most out of your KnowledgeSpace searches.

Can't find what you are looking for in a General Search?  Use a Topic search

You can narrow the focus of your search down by using topic searches - each of the TOC Topic categories, such as How-To-Articles has their own Topic specific search:

 

  1. Click the Top level TOC Item you think most applies to what you are looking for
  2. Use the search box to search within just that topic - How To Articles Topic search for example will only bring back articles stored under How To
  3. If you are not sure what to search for you can Browse the article names in a format that is easier to read, by expanding the articles list in the right pane.  This list if filtered for just the articles pertinent the selected topic.

For an even more refined search, click a subtopic (such as Standardds, Practices and Training) under the main topic and the articles will be further filtered to just that subtopic. 

Matched phrase search

Use double quotes to search for content that contains the phrase 'cheese one', or a phrase where 'cheese' and 'one' are the major words:

 

"cheese one"

 

Note: KnowledgeSpace will ignore common words (stop words), including 'and', 'the', 'or', and more, even if they are included within double quotes.

For example:

  1. Searching for "cheese one" returns only pages in which 'one' appears as the first word (other than stop words) after 'cheese'. So it will return 'cheese for one' or 'cheese to one' or 'cheese one'. It does not return 'one cheese' or 'cheese flamingo one'.
  2. Searching for "the one" returns all pages containing 'one' because 'the' is a stop word.

OR search

To search for content that contains one of the terms, 'chalk' or 'cheese', use the operator OR in capital letters:

 

chalk OR cheese

 

AND search

To search for content that contains both the terms 'chalk' and 'cheese', use the operator AND in capital letters:

 

chalk AND cheese

 

NOT search

To search for content that contains 'chalk' but NOT 'cheese', use the operator NOT in capital letters:

 

chalk NOT cheese

 

Excluded term search

To search for content that contains 'chalk' and 'butter' but not 'cheese':

 

chalk butter -cheese

 

Grouping search

To search for content that must contain 'chalk' but can contain either 'cheese' or 'butter', use brackets to group the search terms:

 

(cheese OR butter) AND chalk

 

Title search

To search for content with 'chalk' in its title, where title is the field keyword.

 

title:chalk

 

Wildcard searches

Single character

To search for 'butter' or 'batter' you can use a question mark as a wildcard:

 

b?tter

 

To search for 'chicken' or 'chickpea' you can use an asterisk as a wildcard:

 

chick*

 

You can use wildcards anywhere within a word, even at the very beginning:

 

*chick

 

Multiple characters

To search for 'chick' or 'chickpea':

 

c*c*

 


You can also combine search characters to get the exact word. For example the search term below will return 'chick' but not 'chickpea':

 

c*c?

 

Case sensitivity in wildcard searches

KnowledgeSpace is case sensitive for wildcard searches.

Note: All the example searches given above will search across the default set of fields which are stored as lower case and therefore all searches of that style should be given lower case search terms (as shown in the examples).

However, if you were to search one of the case sensitive fields, such as 'content-name-untokenized' the case of your search term would need to match the document you are searching for.

Proximity searches

Use a tilde character followed by a number, to find two words within a certain number of words of each other.

For example, the following search will return 'Octagon blog post':

 

"octagon post"~1

 

The following search is not valid:

 

"octagon post"~0

 

Range search

Use the operator 'TO', in capital letters, to search for names that fall alphabetically within a specified range:

 

[adam TO ben]

 

Note: You cannot use the AND keyword inside this statement.

Fuzzy search

Use a tilde character to find words spelled similarly.

To search for octagon, if unsure about spelling:

 

octogan~

 

Combined search

You can also combine various search terms together:

 

o?tag* AND past~ AND ("blog" AND "post")

 

Searching for labels

Use the 'labelText:' prefix to search specifically for content that has a specific label. The table below gives examples of search terms that you can enter into KnowledgeSpace's search box, and the search results that you can expect.

Searching for ...

Returns content that ...

recipe labelText:chocolate

contains the word 'recipe' or has the label 'chocolate'

recipe AND labelText:chocolate

contains the word 'recipe' and has the label 'chocolate'

labelText:cake OR labelText:chocolate

has the label 'cake' or the label 'chocolate'

labelText:cake AND labelText:chocolate

has both labels 'cake' and 'chocolate'

 

 

NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm