NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm
Giving A User Access To Mass Update Tasks
The User must be in a Role with the "Incident_btMassUpdate" entity.
Step-by-step guide
- Determine what Roles the user is a member of
- Add the "Incident_btnMassUpdate" to one of the User's roles or add the User to a role that already has that entity by following the Role Administration guidelines.
To see if a user is already in a role with a specific entity, filter the Roles by user and Entity. You can also use a wildcard when searching for roles. When setting search parameters, place a % symbol before your search string to make it a wildcard keyword search. ex %Service Case
The Security Roles list is displayed.
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NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm