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Options Missing When You Add Filters To Ad-Hoc Report

Owned by Tony Hayes
Last updated: Aug 07, 2014
1 min read

Application Scope: CORE

Problem

You are creating an Ad-Hoc report and when you add multiple filters to the report, some of the filters do not have all of the options that you would expect.

Cause

Filters in the Izenda reporting tool are additive, so if the first filter in say a pricing report selects only workspaces in the Prospect status, the second filter for Pricing State will be affected - if there are no Prospects in Georgia, Georgia will not appear as a valid option in the Pricing State filter list.

Solution

If you do not want this behavior to occur, simply move your least restrictive filters to the top of the filter definition page.  In the example above, moving the Pricing State filter above the Status filter will resolve the issue.

 

 

 

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NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm