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Loss Run Import Notes

Below is an example of what the loss run CSV file should contain, at a minimum to be able to import into ClientSpace. 

  • The file must contain a Client Number, the EE's Social Security Number, a WC Policy (the activation date must coincide with the Date of Injury), the Carrier's Claim Number, the Date of Injury, and a Description Of The Accident. 
  • In addition, it is advisable to also import any Required fields as shown on the dataform (varies by Client), i.e. the Claim Status, the Jurisdiction State and the Date the Accident was reported.
  • When loading values for drop down list it is important to use the "Code" and not the "Decode". 
  • It is not necessary to wrap your values with quotation marks.
  • Since the loss runs come from the Carrier the Transmission Status field will be set to "Transmitted" automatically also, to successfully load loss runs there must be a correlation to the Coverage Policy and the Pricing State for the Claim. 
  • This information is cross referenced through the Employment Record Location that is cross referenced to the Locations Physical address.
  • The column heading names can be configured to match the carriers column headings. 
  • Use the Loss Run Import Mapping to configure by each carrier.
  • Sometimes the carriers will provide a different value for lookups than what we have defined for the "Code".  To map these correlations use the Loss Run Import Mapping Lookup to configure.

 

ClientSpaceClientNumberSSNPolicyNumberCarrierClaimNumberDateOfInjuryAccidentDetailsClaimStatusJurisdictionStateDateReported
13452333-22-4444WCPEO000005603555511/1/2011Here is what happenedOpenTN11/5/2011
  • Values in the CSV file such as Policy Number used to match records must be in the exact same format for the system to perform a match - in the above example, policy number WCPEO000005603 and Policy Number WC-PEO-00000-5603 would not be considered a match.
  • Failures during the Import Process will be recorded in the Import Exception field on the Loss Run Import dataform.  Correct these issues, then re-attach the file.

NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm