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Email templates can be viewed and published by global administrators.

To view

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Email Templates:

  1. Go to

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  1. System Admin Image Modified >

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  1. Email Templates.
    The Email Templates list is displayed with a list of published templates. This is the default search page for Email Templates, with the view defaulting to Published.
  2. From the Email Templates list, you can do the following:


ActionDescription
Add

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Details

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  • To view details about an email template

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  • , click Details.
Delete

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  • To delete the selected email template. click Delete.
Clone

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  • To clone an email template, click Clone

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Publish and Unpublish

When selected, the

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Published

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column indicates the email template is published.

  • To unpublish the email template, clear the

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  • Published

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  • check box.
  • To publish an unpublished email template, select the

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  • Published

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  • check box.

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View Published and Unpublished Email Templates 

By default, the

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Status

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chiclet is set to

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Published.

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To toggle the Status:

  1. Click the Status chiclet Published.
    The More dialog opens. 
  2. Select a Status: All, Published, Unpublished.
  3. Click Search.
    The Email Templates list is displayed according to your selection. Unpublished email templates are displayed in italics and bold. Published entries display as normal and have the Published column selected.
  4. You can also click the X beside Status Published.
    This action displays all email templates: published and unpublished.
  5. To reset the view back to Published, click

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  1. Reset.