The Security policy editor must be installed on the machine which is generating the user desktop. This means if the user is in a Citrix / Remote Desktop environment or uses Windows Roaming Profiles, this application will need to be installed on the associated server, not the local machine in order for it to function properly. Some web security and anti-virus applications may contain “Identity Protection” components that are profile specific. If you are having trouble installing this software to a specific user profile on a machine – contact the security application vendor to see if it contains this type of user specific protection. If after resolving any security application interactions the Security Policy Editor still does not work, submit a case into the Extranet for Netwise Support to troubleshoot the issue |