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Log into Office 365 online using an account that has administrative rights to the mailbox in question
- Go to the Admin Area of the account
- Select Groups in the LEFT Nav and then choose "Set up distribution lists and other Exchange groups in the Exchange Admin center."
- Choose Add new | Distribution group
Complete the Distribution group setup by adding the following:
DisplayName - suggested best practice is to make this the email address without the domain (@somewhere.com)
Alias - suggested best practice is to make this the same as the Display Name
Email address - will be generated automatically by the system, but can be altered prior to save
Members - Add the primary mailbox to the Members area- Save the Group Record
Edit the Record and select Delivery Management
- Select the Radio button for "Senders inside and outside of my organization"
- Save the record again.
- The alias email address will now be ready to use when configuring ClientSpace Email Integration Alias records.
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These instructions require admin access to the Exchange mailbox - Contact your exchange administrator for help configuring these group options. Should the admin have questions you can provide the following link to this document: https://clientspace.atlassian.net/wiki/x/EIAhAg |
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