Error: "New mask conflicts with existing data. Contact the system administrator for further assistance."

PROBLEM:

You are editing an existing dataform field which uses the decimal or percent datatype and you attempt to alter the mask value.  Upon save you receive a message stating:

"New mask conflicts with existing data. Contact the system administrator for further assistance."  The record will not save

CAUSE:

The system will allow the precision (numbers to the right of the decimal) of a  mask to be changed once data has been saved into a decimal or percentage field, but the numbers to the left of the decimal point cannot be altered without significantly changing the value of the data stored in the field.  For this reason these types of changes are not allowed.

SOLUTION :

If you still wish to adjust a decimal or percent field to alter the values left of the decimal, the field will need to be deleted and recreated on the form.  Doing so will delete all the data stored within the field, so this action should not be undertaken lightly.  If you have questions about the effects of deleting a field on your data or need assistance creating a solution, log a case for one of our application specialists.