NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm

Workspace / Organization Missing From Search

Owned by Tony Hayes
Last updated: Aug 05, 2019 by Diane Hogan (Deactivated)
1 min read

Application Scope: CORE

Problem

You attempt to use a search dashboard such as the Client Service Case Search or Organization Search and the Org/Workspace you are searching for does not appear in  the Client Filter parameter.

Cause

Org / Workspace has been marked as Inactive.

Solution

Check the Active checkbox at the bottom of the Org detail page to activate the Org

...or under Workspace Settings to activate the Workspace.  


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NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm