Admin Email Application Setting

Summary

In the App Settings area of Administration settings, there are two settings (Admin Email and Use Admin Email as Sender) that combine to configure how the default admin email setting is used throughout the application. There are certain areas, however, where the default admin email is truly defaulted and so will always used. Because of this, it is important to use care when setting this email address. A best practice is to set this to a "noreply" address so that the email address clearly indicates that recipients should not try to reply to these ClientSpace emails directly.

App Settings

As of R80, App Settings is no longer available to Global Admin users. If you need assistance, request help from one of our application specialists.

Title

The Admin Email setting is used by default in the following areas of the application:

Calendar events:

Exchange doesn't like the organizer to be the same as an attendee. The application will set the organizer to the admin email address when this happens.
If someone selects the "send as admin" option.

Exception logging:

Admin Email is used for all exception logging for embedded email links.

File management issues:

Admin Email is used for all file management exception logging for embedded email links.

Two Factor Authentication:

2FA Encryption key is sent as the application's configured Admin email address.

Email Template Triggering:

If no "From" address is configured and if the "From Override" is not specified, the system will look up the default admin email.