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Report Is Missing Columns In Business Intelligence

Owned by Tony Hayes
Last updated: Dec 03, 2015

Application Scope: CORE

Problem

You have designed an Ad Hoc report and when you view it in Ad Hoc Reporting it is too wide for the page, but a scroll bar allows you to access the missing columns.  Opening the report in Business Intelligence however these columns are missing and inaccessible.

Cause

"Enable Responsive Design" feature is enabled on the report.  This feature, introduced in a version 6.9.0.6 of Izenda reporting makes the report columns responsive to changing page size, such as on a tablet or mobile device and removes columns from the right side of the report to allow it to fit the current screen.  This will even drop columns on long reports that will not fit within a monitor's space.  This feature is enabled by default on reports.

Solution

There are multiple solutions to this issue which you use should be based on how frequently the report is accessed and in what format

Resize solution - Report is mostly used on a monitor and fits within the screen:

For cases where the report will rarely need to be resized because it is not used by mobile users and fits nicely into the desktop real estate we recommend changing the zoom level in the browser - this is easy for the end user to do without having to make changes to the report that would affect all users.  To change the zoom level: 

In Internet Explorer:

Either Hold Ctrl and use the scroll wheel of your mouse or use Ctrl - (Control + Minus or Dash key) to zoom out

OR

Use the Zoom level in the lower right corner of the browser (see image) to adjust the zoom to an appropriate level.

In FireFox:

Either Hold Ctrl and use the scroll wheel of your mouse or use Ctrl - (Control + Minus or Dash key) to zoom out

OR

Use the Zoom by going to Settings| Zoom in the upper right corner of the browser (see image) to adjust the zoom to an appropriate level.

In Chrome:

Either Hold Ctrl and use the scroll wheel of your mouse or use Ctrl - (Control + Minus or Dash key) to zoom out

OR

Use the Zoom by going to Settings| Zoom in the upper right corner of the browser (see image) to adjust the zoom to an appropriate level.

 

 

Change Report Settings: Report does not easily fit within the monitor's screen area

Where you don't want to have to constantly resize the report and it is rarely used by mobile applications that would require responsive design you can disable this feature on a report by report basis.

  1. Open the report in design mode
  2. Go to the Style Tab of the report
  3. Go to the series of checkboxes that affect page visualization   
  4. Uncheck the "Enable Responsive Grid" option.
  5. Save the report. 

 

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