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Error When Running PDF Merge: "Rebuild failed: trailer not found"

Owned by Tony Hayes
Nov 30, 2015
1 min read

Application Scope: CORE

Problem

You attempt to run a merge to PDF and when the pdf opens fields are not being displayed properly and some of the data is missing.  When you check the exception logs you find the error: "Rebuild failed: trailer not found.; Original message: Error reading string at file pointer #######"

Cause

Adobe Acrobat reader is not installed on the machine, or is corrupted.  The pdf is attempting to open in your default web browser, but cannot be read properly by the browser.

Solution

Install / Reinstall Adobe Acrobat Reader - see instructions at Adobe.com:  https://acrobat.adobe.com/us/en/products/pdf-reader.html

 

 

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