NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm
Delete Role Is Not Working
Problem
The Delete button in Role Admin does not appear to work. You get a the confirmation popup and click on "Yes". The role row disappears from the list, but it is back when you hit "Search".
Cause
If the role being deleted is a Departmental Role (_Member or _Admin) they are System Roles and are linked to the department.
Solution
Cannot delete roles with _Admin or _Member...they are associated with Departments and the association keeps them from being deleted. Contact your Account manager if you feel strongly that you need to delete the entire department and associated roles in order to discuss the possible repurcussions of this change.
Related articles
Organization and Workspace Security Configuration
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NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm