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Cause, nature of injury, or body part missing on Workers' Comp Claim

Owned by Tony Hayes
Last updated: Jul 03, 2019 by Diane Hogan (Deactivated)
1 min read

Problem

The cause, nature, or body part drop-down list is not appearing when filling out a Workers' Compensation Claim.

Cause

The metadata form for each of those fields is not configured.

Solution

 

The metadata form needs to be set on the Lookup Group detail. 

  1. Go to System Admin > Lookups .
    The Lookups list is displayed.
    The lookup groups that correspond with the three lookup fields are AccidentCause, TypeofInjury, and InjuredArea.



  2. Locate a lookup group and click Edit. Use the % quick search to quickly locate each one.
    The Lookup Details form opens. The following example shows the Lookup Details for AccidentCause.



  3. In the Action Center, click Open Metadata.
    The metadata form opens.
  4. For the lookup group in question, select a value. 
  5. Click Save.
  6. Repeat the procedure for each group: AccidentCause, TypeofInjury, and InjuredArea.

After the metadata is configured, each individual drop-down value in the detail fields can be configured to show or hide based on the selected Category field.


NOTICE: You are in the old ClientSpace Help system. Please link to the new ClientSpace Help here https://extranet.clientspace.net/helpdoc/home/ClientSpace.htm