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When designing ClientSpace NEXT, we began with several key goals in mind. The interface needed to be functional, but elegant. The application needed to be cross-browser compatible and support multitasking without getting confusing and it needed to do all this without sacrificing functionality or requiring a daunting conversion process. One of the steps to accomplish these goals was the creation of the Workspace Landing Page, kind of a combination of TOC and Client Master, allowing you to quickly access the information you need. The following document provides an overview of the different functional areas of the Workspace Landing page in ClientSpace NEXT. |
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The dynamic nature of the Workspace Landing page can be seen below. Depending on the status of the client workspace, a different Landing page is displayed, designed to streamline the process of putting the information you need at your fingertips.
The Prospect status is for clients currently in the sales pipeline. The landing page for these workspaces provides access to items appropriate for this stage. The Client landing page reflects those items you need to track after the client is onboard:
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Landing Page Lists are also dependent on the workspace Stage, presenting pertinent multiform data for that stage - for Prospects this is the activities list, providing quick access to add and edit Organization activities. For Clients, these lists represent frequently used multiforms, such as Client Service Cases, Unemployment and Workers' Compensation claims. Each multiform list will have an "Add" link link represented by the plus sign in the upper right corner, as well as the ability to expand to a full page filterable list via the magnifying glass to the left of the dataform name. Drilling into individual records can be accomplished via double-clicking a selected list row, such as highlighted case number 385 in the image above. In mobile browsers, an edit button will be available. These lists provide vertical scroll for large numbers of records, as well as paging should the record count exceed what is initially returned in the list when opened. |
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